FAQs Tickets presale - Tour 2025

Read the below info carefully for the chance to purchase tickets.
 
WHICH TATE MCRAE EVENTS ARE INCLUDED IN THE PRESALE ?

Ticket presale codes are eligible for the Tate McRae UK, IE and DE shows listed below:

MAY 2025

13 - DE, Stuttgart, Schleyerhalle
16 - IE, Dublin, 3Arena
19 - UK, Birmingham, Utilita Arena
20 - UK, London, The O2
23 - UK, Glasgow, OVO Hydro
24 - UK, Manchester, Co-op Live

JUNE 2025

03 - DE, Hamburg, Barclays Arena 
04 - DE, Berlin, Uber Arena
11 - DE, Munich, Olympiahalle
16 - DE, Cologne, Lanxess Arena

WHAT ARE THE KEY DATES?

Registration for codes will close on Monday 18th November 2024 by 5PM GMT / 4PM CET
Codes and access links will be sent by Tuesday 19th November 2024 by 3PM GMT / 4PM CET
Event presale begins on Wednesday 20th November 2024 at 9AM local
General sale begins on Friday 21st November 2024 at  9AM local

HOW AND WHEN WILL I RECEIVE CODE ?
Codes and instruction will be emailed to eligible fans on Tuesday 19th November by 3:00PM GMT

Access link: Ticket Presale Here

We do not accept responsibility if the email we send to the email address you have provided does not reach you for any reason beyond our reasonable control, including where the email is flagged as spam.

Ticket codes have no cash value and cannot be exchanged. Codes are non-transferable, case-sensitive, and available for one-time use only
 
HOW DO I RECEIVE CODES AND ACCESS LINK WITH NO PURCHASE NECESSARY?
No purchase is necessary to obtain a code and access, simply click here to access the No Purchase Necessary form. 
 
HOW MANY TICKETS CAN I PURCHASE?
Tickets purchase will be limited to 8 tickets per code. Total amount of tickets per person can be split across multiple dates. 

Tickets will be sold on a first come, first served basis. We expect a very high demand and cannot guarantee tickets.

IF I PLACE MORE THAN ONE ORDER, WILL I GET ADDITIONAL ACCESS CODES?
No, each customer will receive one access code

TICKETMASTER ACCOUNT
Tickets will go on sale from 9:00AM GMT on 20th November via Ticketmaster. We recommend opening a Ticketmaster account and signing in ahead of the presale. 
You can now use a single password to sign into your accounts on other global Ticketmaster sites. If you have just one account, we’ll automatically link your accounts using your existing password and profile information when you access a new Ticketmaster site in a different country. Please see more information here.
 
All ticket prices / options will be available during the pre-sale
 
See below terms & conditions to help combat bots, touts & secondary ticket sites, and also manage the very high demand for tickets.
  • A strict limit of 8 tickets per person / per code applies.
  • Tickets must not be purchased with the intention of reselling them for commercial purposes and/or profit. 
Tour dates may be age restricted, please check with the ticket promoter directly for more information.
We are not the ticket provider so cannot be responsible for any issues with the purchase of or your use of the tickets. For any issues regarding the purchasing of tickets, please contact Ticketmaster.

UK: https://help.ticketmaster.co.uk/hc/en-us
Ireland: https://help.ticketmaster.ie/hc/en-ie
Germany: https://help.ticketmaster.de/hc/de

 

HOW DO I PURCHASE ACCESSIBLE TICKETS ?
For accessible tickets, please see the information for each date below: 

Accessible Ticket Contacts

13 May 2025

Stuttgart, Germany

Schleyerhalle

the per venue instructions can be found on the event-info, once events are live

Ticketmaster.de

16 May 2025

Dublin, Ireland

3Arena

will be via Ticketmaster as a ticket option on the event page. 

19 May 2025

Birmingham, UK

Utilita Arena

Utility Arena Birmingham

20 May 2025

London, UK

The O2

The O2 

23 May 2025

Glasgow, UK

OVO Hydro

Ticketmaster UK

24 May 2025

Manchester, UK

Co-op Live

will be via Ticketmaster as a ticket option on the event page. 

03 June 2025

Hamburg, Germany

Barclays Arena

the per venue instructions can be found on the event-info, once events are live

Ticketmaster.de

04 June 2025

Berlin, Germany

Uber Arena

the per venue instructions can be found on the event-info, once events are live

Ticketmaster.de

11 June 2025

Munich, Germany

Olympiahalle

the per venue instructions can be found on the event-info, once events are live

Ticketmaster.de

16 June 2025

Cologne, Germany

Lanxess Arena

the per venue instructions can be found on the event-info, once events are live

Ticketmaster.de

 


AM I GUARANTEED A TICKET IF I PRE-ORDER THE ALBUM?
No, tickets are not guaranteed with your album pre-order. We are providing sale access and tickets will be available on a first come, first served basis.

We expect a very high demand and cannot guarantee tickets

IT’S AFTER 5:30 PM GMT ON TUESDAY 19TH NOVEMBER AND I HAVEN’T GOT MY ACCESS EMAIL, WHAT SHOULD I DO?
First check your email’s Junk or Spam folder. If you still cannot find your email contact us at TateMcRaeticketpresale@bsimerch.com  

WHAT IF I PURCHASE FROM A DIFFERENT RETAILER OR STORE, DO I QUALIFY FOR PRESALE ACCESS?
To qualify for presale access, you must have purchased from https://tatemcraeuk.store/  , https://tatemcraeeu.store/  or have registered via the no purchase necessary sign up form before Monday 18th November 2024 by 3:00PM GMT

OFFER LIMITATION

To qualify for presale access, you must have purchased from https://tatemcraeuk.store/  , https://tatemcraeeu.store/  or have registered via the no purchase necessary sign up form before Monday 18th November 2024 by 3:00PM GMT

This offer is only applicable to customers who have placed orders shipping to UK, IE or DE and only applies to events happening in the UK, IE or DE and mentioned above. 

WHAT IF I HAVE MORE QUESTIONS ABOUT THE PRESALE ACCESS OR MY ORDER?
Contact TateMcRaeticketpresale@bsimerch.com  if you have a question related to your order or the presale offer

FOR ISSUES RELATED TO TICKETS PURCHASE
For any issues regarding the purchasing of tickets, please contact Ticketmaster.